Overview

This Privacy Policy outlines how DXB Digital Agency collects, uses, and protects your personal information. By using our website and services, you agree to the terms of this policy. We are committed to protecting your privacy under UAE laws and industry standards. This policy applies to all users who visit our website, submit inquiries, or engage in any of our digital services. Please read carefully before submitting any personal information to us.

Information We Collect

When you interact with DXB Digital Agency, we may collect your full name, email address, phone number, company details, and specific service requirements. This information is typically collected through contact forms, consultation requests, and project brief submissions. In some cases, we may also collect non-personal data such as browser type or general website usage. All collected data is used strictly for business purposes to facilitate communication, service delivery, and provide a better digital experience.

How We Use Your Information

Your personal information is used to deliver services, respond to inquiries, provide project updates, and improve our overall service quality. We may also use your data to send essential notifications about service changes, project progress, or support matters. DXB Digital Agency does not share, sell, or rent your data to third parties for marketing purposes. Your data is processed responsibly and is only accessible to authorized team members for relevant service-related functions.

Communication and Consent

By submitting your information, you give DXB Digital Agency permission to contact you through the provided details for service-related purposes. You may also receive communications regarding new services, updates, or important announcements. You have the right to withdraw consent at any time by contacting us directly. We ensure that all communications are professional, purposeful, and respectful of your time. Your preferences are fully honored once updated in our internal systems.

Data Security

DXB Digital Agency takes reasonable technical and organizational steps to protect your data from unauthorized access, misuse, or loss. Our team uses encrypted communication tools, secure data storage, and limited-access protocols. While we strive to ensure maximum security, no system can fully eliminate risks associated with digital transmission. By using our services, you acknowledge and accept this risk, and agree not to hold us liable for breaches beyond our direct control and best efforts.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. This includes service delivery, legal compliance, accounting, or internal analysis. Once data is no longer required, it is securely deleted or anonymized. If you wish for your data to be removed earlier, you may submit a request, and we will respond within a reasonable timeframe in accordance with UAE data protection and digital communication laws.

Policy Updates and Contact Information

DXB Digital Agency may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on the website, and we encourage you to review them regularly. If you have questions about this policy or wish to manage your data preferences, you may contact our support team directly by email at info@dxbdigitalagency.com or contact us at 123 456 7890. We are here to ensure transparency, compliance, and your full understanding of how your personal data is handled.

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